Why should I choose WebSOS?

In these competitive times, we understand that your website needs to work harder to attract and engage your customers. A WebSOS website will showcase your brand, build your reputation and have your phone running hot with new enquiries. With over 30 years collective experience, we’re great at what we do, we’re always looking for a new design challenge, and we love seeing the smiles on our clients faces when their new website goes live. That’s why!

Why do you use WordPress to build your websites?

We love using WordPress as it is now the most popular open source content management system (CMS) in the world. It is highly customisable, provides access to more than 26,000 plug-ins, is designed for the web novice, and has lower set-up and maintenance costs. Oh… and our clients love it too!

How much will my website cost?

Guess what? You’ll be pleasantly surprised at how affordable building a great website can actually be. WebSOS offers 3 types of website packages – all affordable and tailored to your specific business needs. We also offer a handy list of website Add–ons that will complement your new website – these include Logo Design packs, Social Media packs, SEO packs and e-Newsletters packs. To check the complete list of Pricing Packages and Add-ons click here. If you can’t find what you’re looking for, or feel you may need a custom website solution, please feel free to contact us.

How long before my website goes live?

You’ll be surprised at how quickly we can give you an online presence. On average, most of our website builds take around 2-3 weeks from the time we receive your go ahead.

Once my website is live, how can I make changes to it?

Making changes is easy. Every WebSOS website comes with an easy-to-use content management system (CMS). When you purchase any WebSOS website package we’ll give you a complete rundown on how to make ongoing changes to your site – it’s a simple process and usually takes less than an hour. We can do this over the phone or come to your office. And remember, should you have any questions down the track, we’re always only a phone call away.

Is it possible to add extra functionality to my WordPress website?

You’d better believe it! The beauty of WordPress websites are the endless possibilities when it comes to adding functionality. WordPress has an amazing amount of functionality right out of the box but if you have more specific needs, WebSOS can customise your site through the addition of suitable plug-ins. Plugins, are packaged lines of code that can be easily installed to work with your existing site, thus making your site more functional for your users. There are thousands of free plugins that can provide all the advanced programming you need. Not sure what you’re after? Just ask the friendly team at WebSOS.

Will my website be viewable on smart phones and tablet devices?

Absolutely. Today, almost every new client wants a mobile or responsive version of their website. All WebSOS websites use responsive web design to create a website that works equally well on all devices – desktop, mobile and tablet. To view samples of some of our responsive designs click here.

Can WebSOS arrange hosting for my website?

Yes – to get your website live, it must be hosted on one of our secure servers. Our servers are based in Melbourne, Australia and have an impressive 99.9% uptime. All our hosting is annual and needs to be paid in advance – at the end of 12 months we give you the option to organise your own hosting.

Do I own the website?

Yes – the website is yours. All we ask is that you host your site with us for a minimum of 12 months. Your domain name also remains your property.

Do you maintain my site?

Yes, of course. We don’t just love you and leave you! We ensure that your site is always live and that you have sufficient bandwidth and disk space for your hosting and email accounts. We also make sure your website is utilising all current versions of software and that it remains compatible with current web browsers.

What payment methods do you accept?

WebSOS accepts payment by electronic funds transfer, credit card (Visa and Mastercard) and cheque.

What happens if I want to cancel my service(s)?

While we’d be sad to see you go, you can cancel your website package at anytime. All hosting, SEO and e-Newsletter packages are for a minimum of 12 months. If you cancel one of these packages before the 12 month period concludes, you just need to pay the outstanding balance.

Where is WebSOS located?

WebSOS is based in beautiful Sydney, NSW although we have clients all over Australia.